You can never be too safe. As technology rapidly evolves at a speed akin to a Star Wars ship’s hyperdrive, business owners need to be nimble and quick. No joke, Jack. Here are some stress-inducing
Cyber security is an essential but rather undervalued term for many small businesses. But wait, the internet has grown at an exponential rate. Anyone online can figure out how to secure their systems, right? Wrong!
Customer service is a critical aspect of business. If you treat customers right and give them a positive experience, there’s a good chance that they’ll appreciate your brand and become repeat customers. However, if you
Have you ever thought about outsourcing your company’s IT? After all, for many companies, using outsourced or managed IT services works like a charm. But for others, not so much. One of the main reasons
If you’ve ever used VoIP phone service, you’ll understand the pain of it malfunctioning. In certain cases, small businesses may not be able to fix things. This can force them to contact professional services, which
Did you know that 60% of consumers switch brands due to a bad contact center experience? The link between post-sales service and customer experience is vivid. If your support staff is helpful, your customers will
Some people might think that a business phone service isn’t so important today. In the age of the internet, remote work, texting, emailing, messaging, and video calls, you may think that your company doesn’t even
If you’re operating a small business, you might think that you’re too small to be a target for hackers and other cyber threats. Unfortunately, the opposite tends to be true. Criminals target smaller businesses because
From protecting physical systems with restricted room access to modern-day remote security monitoring, cybersecurity services have evolved greatly over time. How did it all start? Did someone just wake up deciding to be a hacker,
There’s a lot to do when you’re running a small business and that means business owners often place priority on some areas over others. However, one place you can’t afford to lose focus is cybersecurity.
Most people don’t wait for a car accident has occured to purchase car insurance, it’s something you purchase the minute you buy the car and drive it off the lot. That’s how we should be
Are you sure your business’s data is ready for and guarded against cybersecurity threats? According to the University of Texas, 94% of companies suffering from a catastrophic data loss do not survive—43% never reopen and
You work hard to run your business and keep it profitable. You juggle multiple tasks and responsibilities every day, from serving your customers to managing your team. You don’t have time to waste on anything
Your business’ priority is always to reach your defined goals and grow. However, if you don’t know how to get there, then that’s when a software consultant comes in. They offer defined solutions for your
All the options for communication can be overwhelming in this day and age: email, text messaging, phone calls, social media posts, direct messages, Slack, Zoom, etc. It’s hard to keep up! Also, with all
Are you tired of handling your business IT all on your own? We understand. Thankfully, managed IT services are here to save the day. In this blog, we cover exactly how it works. Nowadays,
To be honest, why would you handle your IT services all by yourself within your business? To save a bit of money? It will probably cost you more in the long run if you factor
You may be putting it off, but upgrading and switching your internet service provider can have an enormous impact on the growth of your small business. With a range of connection types available, finding the
How does your business get information on the latest software developments? Are you using a software consultant or good old-fashioned Google searches? If the latter is true, then you have some reconsidering to do.
With almost every business online, you need fast and reliable internet. But with so many options available, how do you know which is the most suitable for you? Simple question, simple answer: Compare the best
