Perhaps the most traditional yet commonly used mode of support is the customer service helpline. Even with various technological advancements, consumers prefer talking to another person. That means call center phone systems actually build a
Your business internet service matters. Stop and think about how much your company relies on the internet, not just for email, instant messaging, and video meetings, but all the other ways you use the internet
There’s an old saying that the only thing worse than having no internet is having slow or unreliable internet. It’s frustrating, it’s stressful, and it prevents you from doing all the things you want to
Have you grown tired of the traditional way of making calls for your business? If you’ve answered yes, you’re not alone! According to a report by Mconnect (a company of Multicom), around 31% of all
Unless you’ve been living under a rock, you’ve probably heard about the incredible advancements in AI technology lately. It’s not quite Skynet from the Terminator movies, or HAL from 2001: A Space Odyssey, so don’t
Watch out! When your phone network is down, it can literally cost you business and potential customers. If a potential client calls in and the line isn’t working, they aren’t likely to call again, as
Your lines of communication, like the Internet and phone, are the bridges that allow you to operate your business, communicate with customers and other businesses, and make money. Who you choose for your providers can
Revolutionize your business with low-code platforms! Say goodbye to complex coding and hello to increased productivity and profitability. With low-code platforms, you can quickly build custom solutions tailored to your business needs without the need
Following in fellow retailers’ footsteps, Walmart also issued a mandate in September that requires some suppliers in selected departments to start providing RFID tags in an effort to expand the use of technology in the
Ready to give your customers a shopping experience that caters just to them? Discover how to achieve it by transforming your business with edge computing In the age where algorithms are built to cater to
How do you feel when all of your blood, sweat, tears, late nights, and long years you’ve poured into your business is recognized by others? Priceless. Humbled. Hungry to help even more people. When
You get tips on how to improve lead generation!….wait what? Our CEO, Dante White was recently featured in a GetProspect 🇺🇦 article on lead generation. Here’s why it’s so important to understand lead generation and what Dante
As the world economy moves into a period of economic headwinds, CIOs must look to digital investment as a way to ensure continued growth and financial stability. Digital investments can provide repeatable financial and environmental
Maximizing profitability is a top priority for most businesses today, especially in an uncertain economy. However, budget constraints can seem like an insurmountable challenge for IT departments that need to constantly innovate to meet customer
Are you a golf course owner looking to better your business’s efficiency? Look no further, you’re at the right place! As a golf course owner, you want your customers to have the absolute best experience
Digital transformations can be a great way for businesses to improve efficiency and stay competitive. However, they can also be a major source of frustration if they don’t go well. Here are 8 reasons why
It’s easy to get lured in by all the glamorous features new technology has to offer, but how do you know which products and services are right for your company? Here are 5 steps that’ll
As a business owner, do you have everything you need to run your operations and customer service seamlessly? It can be overwhelming to constantly make improvements to your customer care team’s protocols let alone provide
As a business, you need to make sure that your customers feel cared for and that they matter. Because they do! This part of the business is known as Customer Relationship Management or CRM. CRM
If businesses learned anything from surviving Covid-19, it was the ability to adapt in an ever-changing world. Tech is moving faster and automating businesses better than ever before, allowing them to reach peak optimization. Software
