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Security Matters: Time for Cybersecurity Consulting

Digital imagery with a hard padlock in front; cybersecurity consulting concept

You can never be too safe. As technology rapidly evolves at a speed akin to a Star Wars ship’s hyperdrive, business owners need to be nimble and quick. No joke, Jack. Here are some stress-inducing digital ecosystem stats to make you reach for your powder fresh deodorant:  A Deloitte Center for Controllership poll reports that […]

Are Cyber Security Services Important for Businesses?

Animated digital lock with the text “cyber security.

Cyber security is an essential but rather undervalued term for many small businesses. But wait, the internet has grown at an exponential rate. Anyone online can figure out how to secure their systems, right? Wrong!  Trust us, if it were that easy to secure your system, it would be just as easy to breach into […]

Call Center Phone Systems: Why Choosing the Right One is So Important

Call center phone systems are a crucial part of business

Customer service is a critical aspect of business. If you treat customers right and give them a positive experience, there’s a good chance that they’ll appreciate your brand and become repeat customers. However, if you don’t, the situation can be much worse for your business. And this is why call center phone systems matter.   […]

The Pros and Cons of In-house vs. Managed IT Services

Pros and cons written on a red and green colored background.

Have you ever thought about outsourcing your company’s IT? After all, for many companies, using outsourced or managed IT services works like a charm. But for others, not so much. One of the main reasons behind a negative experience is lack of knowledge. Company management may not understand whether they truly need the help of […]

Fixing 8 Most Common VoIP Phone Service Issues in 2024

Tired man wearing a headset.

If you’ve ever used VoIP phone service, you’ll understand the pain of it malfunctioning. In certain cases, small businesses may not be able to fix things. This can force them to contact professional services, which cost a fortune. A fortune that was hard-earned and could be saved with a little knowledge and the right tools. […]

Here’s Why Your Firm Needs Call Center Phone Systems!

Phone system next to a person working on a laptop.

Did you know that 60% of consumers switch brands due to a bad contact center experience? The link between post-sales service and customer experience is vivid. If your support staff is helpful, your customers will be loyal. If not, you’ve already read what can happen.  Now, 60% isn’t a small metric either. You can’t afford […]

1-on-1 Onboarding

KICKOFF CALL

  1. Hyper target your ideal target audience
  2. Build your first outreach campaign
  3. Craft your messaging
  4. Customize account limits
  5. Profile optimization completed after the call

ADVANCED TRAINING CALL

  1. Review metrics from initial campaign
  2. A/B split testing
  3. Leveraging inbox functionality
  4. Blacklist + templates overview

ADDITIONAL TOOLS CALL

  1. Explore additional targeting options
    • a. Events
    • b. Groups
    • c. Post Engagement
    • d. Messaging Campaign (1st Degree)

1-on-1 Onboarding

KICKOFF CALL

  1. Hyper target your ideal target audience
  2. Build your first outreach campaign
  3. Craft your messaging
  4. Customize account limits
  5. Profile optimization completed after the call

ADVANCED TRAINING CALL

  1. Review metrics from initial campaign
  2. A/B split testing
  3. Leveraging inbox functionality
  4. Blacklist + templates overview

ADDITIONAL TOOLS CALL

  1. Explore additional targeting options
    • a. Events
    • b. Groups
    • c. Post Engagement
    • d. Messaging Campaign (1st Degree)